NCA Citation in flight against a clear blue sky

About North Central Aviation

A Local Team for Charter, Aircraft Management, and Detailing

Based at Anoka County–Blaine Airport in the Twin Cities, North Central Aviation flies on-demand charter, manages aircraft for owners, and keeps aircraft looking their best with in-house detailing. We fly charter throughout the continental United States, Alaska, Canada, and the Caribbean, and worldwide through partner operators.

Our Story

Every trip, every aircraft, and every client deserves our full attention.

Our team brings together experience in charter operations, aircraft oversight, maintenance coordination, and aircraft care to provide a more complete aviation solution.

North Central Aviation officeWho We Are

Mission

We are dedicated to providing the highest quality of service and continuously improving each client's experience in aviation. We will make every effort to earn our clients’ trust and form long-term relationships through integrity, reliability, and safety. We will pay attention to every detail to ensure our clients’ satisfaction.

Vision

NCA aspires to be a recognized leader in FAA Part 135 charter in the markets it serves, growing responsibly every year while holding service to the highest standard.

Commitment

We're committed to clear communication and responsive service in every interaction. You always know who is handling your trip or your aircraft, and that every detail is taken care of.

Our Approach

How We Work.

Reliability comes from accountability, consistent processes, and a team that works together. It's how we look after aircraft, schedules, and clients every day.

Five Principles We Work By

Accountability

We take ownership of every detail and move quickly to protect schedules, standards, and service quality.

Business Focus

We operate with urgency and discipline while staying focused on the commitments we make to each client.

Project Execution

When schedules shift, we adapt with clear communication and steady follow-through.

Respect for Others

We value direct communication, professionalism, and a service style shaped around each client’s priorities.

Team Player

Our team works collaboratively across operations, maintenance, and service support to deliver better outcomes.

Why NCA

Why Clients Choose North Central Aviation.

Pilatus PC-12 at night
Operations

Part 135 Since 2012

FAA Part 135 certificate JVWA272N, with direct oversight of every operation.

Flight deck with two pilot seats
Every Flight

Two-Pilot Crews

Every flight has two pilots, and every pilot completes recurrent training at FlightSafety twice a year.

NCA Citation ExcelPhoto: Simon De Rudder
Our Fleet

Four Aircraft, One Joining Soon

Under our FAA Part 135 certificate, we fly a Pilatus PC-12, a King Air 350, and two Citation midsize jets, with a third Citation joining soon.

Operating Principles
  • One Experienced Team

    Charter, aircraft management, and detailing aligned through one operational partner.

  • Support Built Around You

    We tailor our approach to the aircraft, the trip, and the owner's priorities.

  • Clear Communication

    Proactive updates and one point of contact keep you informed without chasing anyone down.

  • Asset Preservation

    Detailing and support services help maintain appearance, protect materials, and preserve aircraft condition.

Safety

A Record We Stand Behind.

Safety comes first in every decision we make. A Safety Management System and careful planning before each trip help reduce risk and keep everyone accountable.

See Our Safety Standards
0
NTSB-Reportable Accidents or Incidents

A clean safety record across our flight operations.

Gold
ARGUS Rated

An independent, third-party safety rating.

2012
FAA Part 135 Certificate

On-demand charter certificate held since 2012.

15 Months
Building Our Safety Framework

A safety management framework built specifically for our fleet and operation.

Excel Eagle sketch by Jeff Ernewein, Atlantic Aviation line technician

Operations Team

Meet the Team Behind Every Trip.

The people who schedule your trips, coordinate maintenance, and pick up when you call.

Greg Krantz, Director of Operations

Greg Krantz

Director of Operations · Excel/XLS & King Air

Greg manages NCA’s flight operations and safety systems. With 20 years in the Twin Cities aviation sector, he oversees Part 91 and 135 departments ranging from single aircraft to full fleet management.

Toby Batchelder, Director of Sales

Toby Batchelder

Director of Sales

Toby provides aircraft owners with cost analysis and financial oversight for fleet operations. With 24 years in the industry, he specializes in the logistical costs of operating fractional, jet card, and whole-aircraft assets.

Carly Dahl, Charter Manager

Carly Dahl

Charter Manager

Carly coordinates the logistics and scheduling for NCA’s charter wing. An FAA-certificated aircraft dispatcher with over a decade of experience, she manages flight planning and concierge requirements within strict regulatory frameworks.

Alan Thyng, Director of Maintenance

Alan Thyng

Director of Maintenance

Alan maintains the technical integrity of the NCA fleet. With 31 years of factory-trained experience, he provides maintenance forecasting and ensures every aircraft meets FAA regulatory and safety standards.

Melanie Sander, Charter Scheduler

Melanie Sander

Charter Scheduler

Melanie manages travel support and ground logistics. She arranges in-flight requests, rental cars, and ground transportation, so the trip from the aircraft to your destination is planned ahead.

Sue Krieger, Accounting

Sue Krieger

Accounting

Sue manages accounting and financial reporting for the flight department. She provides detailed support for client and vendor accounts, focusing on accurate financial processing.

Jenna Bellecourt, Detailing Manager

Jenna Bellecourt

Detailing Manager

Jenna oversees detailing and appearance standards for the NCA fleet, specializing in finish quality and long-term surface protection. Working across both Part 91 and Part 135 aircraft, she keeps every aircraft clean, protected, and ready for the next trip.

Stuart Strand, Aircraft Detailer

Stuart Strand

Aircraft Detailer

With eight years of specialized experience, Stuart treats detailing as a technical form of preventive maintenance. He focuses on the long-term preservation of airframe finishes and interior materials, ensuring high-value assets remain in mission-ready condition.

Flight Crew

Meet the Crew in the Cockpit.

Every NCA trip is flown by two of these pilots, and each one trains at FlightSafety twice a year.

Bill Hackett, Chief Pilot

Bill Hackett

Chief Pilot

Excel/XLS & PC-12

A former U.S. Navy tactical carrier pilot and commercial captain, Bill brings extensive instructor and line-check experience to NCA. His background includes Part 121 and corporate operations in Learjets, Citations, and the PC-12.

Rodney Chess, Pilot

Rodney Chess

Pilot

Excel/XLS

Rodney has 30 years of aviation experience and 4,000 hours in the CE560XL series. His career spans Part 135 operations, cargo flying, and flight instruction, with a focus on professional flight-deck standards.

Todd Hassel, Pilot

Todd Hassel

Pilot

Excel/XLS

Todd served honorably in the United States Air Force for 20 years. After retiring from the Air Force, he spent 26 years as a pilot with Air Transport International, retiring as a Boeing 757/767 Captain. He currently flies the Citation Excel and XLS for North Central Aviation.

Hannah Holtz, Pilot

Hannah Holtz

Pilot

King Air & Excel/XLS

Hannah serves as a Safety Team Lead for North Central Aviation, supporting our Safety Management System (SMS) and mission-risk analysis. With a background in flight instruction in the Twin Cities, she currently operates the King Air 350 and Citation Excel and XLS.

John Hoeck, Pilot

John Hoeck

Pilot

King Air

John is a former Naval Aviator with experience in helicopters and transport aircraft. He joined NCA in May 2026 and currently flies the King Air 350.

Shelby Taylor, Pilot

Shelby Taylor

Pilot

PC-12

Shelby transitioned to aviation in 2019 and has since flown cargo, instruction, and corporate charter. She currently operates the Pilatus PC-12, focusing on flight deck safety and passenger comfort.

Charlie Igo, Pilot & Safety Officer

Charlie Igo

Pilot & Safety Officer

King Air & PC-12

Charlie is a professional pilot with a background in flight instruction and corporate charter. He operates a range of aircraft from seaplanes to turboprops, with a focus on safe flight operations.

Julie Doornink, Pilot

Julie Doornink

Pilot

PC-12

Julie transitioned to professional flying after more than a decade as a flight attendant. With years of experience as a flight instructor, she focuses on safety, professionalism, and crew coordination. She currently operates the Pilatus PC-12 for North Central Aviation, bringing a passenger-centered approach to flight operations.

Put a Name to Every Call.

You've met the people behind your trips and your aircraft. Reach them directly for charter, management, or detailing.

Front view of Citation Excel Eagle